Returns & Exchanges

At Streetdirectory.com.sg, we want you to be completely satisfied with your purchase. If your order does not meet your expectations, you can return it within 14 days of receipt for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your account and navigate to the order history section to select the items you wish to return and submit a formal request.

• 2.
  Prepare the Package

  Ensure the items are in their original, unused condition with all tags attached, and place them securely back in the original shipping box.

• 3.
  Ship the Item

  Affix the provided return label to your package and drop it off at any authorized courier point or schedule a doorstep pickup via our portal.

• 4.
  Receive Refund or Exchange

  Once our warehouse team inspects the returned goods, we will process your refund to the original payment method or ship your exchange within 3-5 business days.